I am a Post-doctoral Researcher at the Darden School, University of
Virginia and a Batten Institute Research
Fellow. I study problems in innovation and services under the lens of
Operations Management. I received a Ph.D. in Operations
Management from INSEAD and hold
graduate degrees in Financial
Engineering, and Applied Mathematics and Physics from the
University of Athens.
[Resume/CV] [Research Blog] [Interesting Links]
Crowdsourcing, User Innovation, Service Systems with Endogenous Capacity
[P1] Stouras, Konstantinos I., Jeremy Hutchison-Krupat and Raul O. Chao, Motivating Participation and Effort in Innovation Contests, January 2018. [InnoCentive.com data] [Kaggle.com data]
[P2] Stouras, Konstantinos I., Product Support Forums: Customers as Partners in the Service Delivery, 2016.
[P3] Stouras, Konstantinos I., Serguei Netessine and Karan Girotra, First Ranked First To Serve: Strategic Agents in a Service Contest, 2016. [NY Times 2017 article]
[P4] Stouras, Konstantinos I., Crowdsourcing Contests with Private Types and Evaluation Uncertainty, 2017 (A preliminary version accepted in CAEC'17: Cambridge Area Computation and Economics Day, 2017).
Chen, Louis Lester, Ioannis Panageas and Konstantinos I. Stouras, Average Case Performance of Supply Chain Contracts.
Stouras, Konstantinos I. and Xiaojin (Jim) Liu, Crowdsourcing Customer Service to Online Communities: An Empirical Investigation. (Data collection from four large-scale online communities and analysis in progress)
Stouras, Konstantinos I., Incentive Design of On-Demand Marketplaces for Service and Innovation, Ph.D. Thesis, INSEAD, 2017.
Stouras, Konstantinos I., Probabilistic Solutions of Partial Differential Equations and their Path Integral Representation: Applications in Stochastic Interest Rate Modeling, Undergraduate Thesis, National Technical University of Athens (NTUA), 2010.
[T1] Stouras, Konstantinos I., Ozlem Yildiz and Elliott N. Weiss, Improving Food Delivery Service with Good Operations, Darden Business School Case (Teaching Note and Case Study in Preparation).
[T2] Stouras, Konstantinos I., Karan Girotra and Serguei Netessine, LiveOps Inc.: The Contact Centre Reinvented, INSEAD Business School Case 6097, October 2014. (Case and Teaching Note published by Harvard Business Publishing, and are available by several other popular case distributors)